5 Things to Ask Your Home and Commercial Security System Provider in Iowa

5 Things to Ask Your Home and Commercial Security System Provider in Iowa

June 22, 2018 at 8:00 AM

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A home or commercial security system is a big investment for many reasons. For one, you’re the one paying for your system so why pay for less than the best? Second, you’ll only be protected if your system is installed and maintained correctly.


Before you invest in a home or commercial security system, make sure you’re working with a professional team that has your back.


Here are five things you should discuss with your residential and commercial security system provider before you pull the trigger:


1. How many years of experience do you have?


If you’re considering working with a security company, chances are you’ve created a list of providers in Waterloo, Cedar Falls, and Cedar Rapids that you want to speak to. The amount of experience under their belt is important.


Your business and your home are two of your biggest investments, so why leave them in the hands of an inexperienced team?


Find out how long each security company has been in business, how long they’ve been working on commercial systems, and how much experience they have with residential alarm systems. Your provider needs to have a good working knowledge of life and fire safety services as well as alarm solutions, surveillance, and automation.


2. Are you licensed by the state?


Every commercial or residential security system installer has to be licensed by the state. If the security provider you’re considering can’t provide proof to you, it’s time to look elsewhere.


At Hawkeye Communication, we’re licensed through the State of Iowa Department of Public Safety. Check out our license type here.


3. What brand of security equipment do you install?


Commercial and residential security providers worth their salt will install only quality equipment. Choose a company that works with leading security system brands such as Honeywell and Lutron. Hawkeye Communication is a provider of both. In fact, we’re Iowa’s only Honeywell authorized dealer, which means we’ve been through the stringent requirements to achieve certification.


4. Do you offer fire detection services?


Fire detection is important, especially in a commercial setting. Make sure you choose a team that’s up-to-date on the latest Iowa Code requirements and is a member of the National Fire Protection Agency (NFPA). Hawkeye Communication is both.


5. Do you offer system customization?


Security systems will only be effective when they’re designed for your commercial space or home. This is why the security experts at Hawkeye Communication engineer your system to meet your specific needs.


Whether you have several large warehouses on your property, need to control employee access, or need to monitor several areas on your residential property, we’ve got you covered. We’re a member of the National Institute for Certification in Engineering Technologies Level II and III and we’re happy to put these skills to use.




Selecting the right commercial and residential security provider is important. Not only should you choose a team that has years of experience backing them, but you should also work with a team that takes pride in using the latest quality technology.


For a quote on your home or commercial security needs in Cedar Falls, Cedar Rapids, or Waterloo, give Hawkeye Communication a call today.